East Lake Golf Club
Atlanta, Georgia
August 21-25, 2019

FAQ


Q: Can I purchase additional tickets and/or parking?

A: Yes. For additonal tickets and parking, contact Kelly Carpenter at 404.370.8384 or kellycarpenter@pgatourhq.com or your account representative.


Q: Is my hospitality ticket give grounds access?

A: Yes. The ticket that admits you inside the gate and your hospitality venue is also valid on the grounds and for all public venues on site.


Q: Do my guests need a ticket for practice round on Wednesday?

A: Beginning Wednesday, August 21 - Sunday, August 25, all spectators must have a ticket to be granted access inside the gates and hospitality venues.


Q: What is the best way to get items for use into my hospitality venue before the tournament?

A: All items should be shipped to the tournament office no later than August 12. We will store and deliver the packages to your venue. We recieve many items so it is important that EACH package is clearly labeled on the outside of each box with your company name.


Q: Can I bring items/ boxes into the tournament during the week?

A: No, any items larger than 6" x 6" x 6" will not be allowed inside the tournament. All items larger than 6" x 6" x 6" need to be delivered by August 12.


Q: Can I bring my Laptop/ tablet into the tournament?

A: Laptops must be approved PRIOR to the event. You will need an approved bag tag to be allowed entry with your laptop. Please contact Kaitlyn Doe at kaitlyndoe@pgatourhq.com or 404.370.8383 for inquiries.

Q: Can I leave items inside my venue overnight during the championship?

A: Items left in venues are your responsibility. The TOUR Championship is not responsible for items left in the venues.


Q: What should I do with my personal/ company items after the event is over (Sunday, August 25)?

A: Any items you wish to have returned must be packaged and labeled before vacating your venue on Sunday, August 25. Please ensure you have notified tournament staff that you will be leaving items to be picked up.

*Contact information below


Q: Can children access the hospitality venue without a ticket?

A: ALL children 10 and older require a hospitality venue ticket for access into hospitality venues. Children 18 years and younger do recieve free entry on the grounds with a ticketed adult.


Q: Who should I direct any questions/ concerns to before or during the event?

A: Kaitlyn Doe | Tournament Services Manager

kaitlyndoe@pgatourhq.com

404.370.8383

Hospitality Fulfillment Questions


Kelly Carpenter | Sales Coordinator

kellycarpenter@pgatourhq.com

404.370.8384

Ticket Questions